tag:blogger.com,1999:blog-25606055.post5088000217509840691..comments2023-11-03T07:47:58.166-05:00Comments on Ramblings of an HHSC Employee amidst chaos: Food stamp proposal would force Texas shiftHHSCEMPLOYEEhttp://www.blogger.com/profile/13098601719458276335noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-25606055.post-83468855917548621952008-02-11T02:28:00.000-06:002008-02-11T02:28:00.000-06:00Local offices are now responsible for doing ALL TI...Local offices are now responsible for doing ALL TIERS expedites and Pregnancy Medicaids. The local offices not in Pilot area (Austin) have 1 maybe 2 TIERS trained workers who are having to figure out how to do THEIR normal everyday job AND the TIERS expedites and medicaids- there aren't enough people in the field who can take this on. Something gives, always. In this case, yes- they are not being called in 2 hours, and sometimes 2 days. Because in TIERS it takes FOREVER to do an interview that would take about 30 minutes TOPS in SAVERR. Not so in TIERS. Clients have gotten the shaft with TIERS since DAY ONE. Local field offices are held accountable when they can't figure out a way to see so many TIERS clients. Why are there so many? Because we are backdooring everyone INTO tiers through WHP. It's an underhanded rollout.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-25606055.post-41806457224297068222008-02-08T13:14:00.000-06:002008-02-08T13:14:00.000-06:00Let's see. The state was having problems because p...Let's see. The state was having problems because people were applying for emergency benefits, were found to be TIERS, were told to go home and wait for a call in two hours, weren't being called in that time frame, and were complaining. The powers that be "requested" that each supervisor from our region get a "volunteer" from each unit to go to TIERS training (two whole weeks worth) on the pretense of having someone available in each office to interview clients for emergency services (face to face mind you.) Now, the first wave of these trainees have been sent to Austin to help with the problems there, leaving the poor people applying for benefits in the same quandry, leaving the workers in the offices another worker short and hence worse off than before, as they are working shorthanded anyway, and Austin not much better off as the workers that they got are basically fresh out of training...Anonymousnoreply@blogger.com