tag:blogger.com,1999:blog-25606055.post5610794602448428076..comments2023-11-03T07:47:58.166-05:00Comments on Ramblings of an HHSC Employee amidst chaos: RolloutHHSCEMPLOYEEhttp://www.blogger.com/profile/13098601719458276335noreply@blogger.comBlogger3125tag:blogger.com,1999:blog-25606055.post-84354146294288696122009-04-05T15:27:00.000-05:002009-04-05T15:27:00.000-05:00Now local office are told not to send in the appli...Now local office are told not to send in the applications for the vendor to schedule but to have the local clerical staff schedule them. This is due to vendor scheduling applications untimely and several regions are under corrective action for timeliness directly related to the scheduling by the vendor. Amazing that the vendor was hired to do this work but as always the work has been pushed to the local level. What are they being paid for?Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-25606055.post-67776717979745113862009-04-02T08:38:00.000-05:002009-04-02T08:38:00.000-05:00It is truly sad to see what has become of our agen...It is truly sad to see what has become of our agency. I used to feel like I was doing some good in the world. Further that our agency has blinded itself to the rising rate of unemployment and not had the foresight to hire and train staff so that we could try to stay at least two steps ahead. It's stressful because you can only do so much in the course of a day, drag yourself home late, ignore your family and have to get up the the morning and do it all over again. I don't see it getting better any time soon. Our worker and clerical staff are stretched as far as they can go yet still they want more. We are an agency led by an imbecile with morons for program managers and supervisors that make Tweedledum and Tweedledee look like Rhodes scholars. Our mortality rate among staff is starting to look like that at protective services. Sad times, very truly sad....Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-25606055.post-28673976983200452932009-03-31T07:59:00.000-05:002009-03-31T07:59:00.000-05:00I agree that the incentive to be efficient has bee...I agree that the incentive to be efficient has been abandoned. And it is true that each time the call center answers the phone the state gets a bill. You see that the incentives are really heavily weighted towards calling 211, not helping get cases processed. I work closely with SNAP, the newly adopted acronym for food stamps.<BR/>And Hawkins response to all this. Its hard. Amazing!Anonymousnoreply@blogger.com