Friday, April 11, 2008

Have you heard?

Region 7 will be doing all their own TIERS cases locally effective Monday.  So for all offices in Region 7 except Austin, good luck in figuring out how to have a SAVERR schedule, a TIERS schedule, and have your workers try and do both.
Many offices think they are ready, however word is that many really aren't.  New users aren't familiar enough with TIERS to be able to handle the workload.  Take them away from SAVERR cases, and then THAT caseload gets delinquent- quickly.
If anyone is reading from Region 7, please check in and leave a comment on how it's going in your office next week.  At least rumor is that ART is keeping everything through today.
Good luck fellow workers!  It's going to be rough!  Hang in there!

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1 comment:

Anonymous said...

I had heard that their "go live" plan was to give all offices thier own TIERS cases back. That would almost mean thatthe TIERS dillema has run full circle. Anyway, for the office with two or more TIWERS workers and six TIERS clients, this is no problem, but the offices with one TIERS trained worker and 800 TIERS cases could get kina exciting around cut off time.