Tuesday, December 13, 2011
So, how's it going out there?
Wanted to talk a little bit about the horrible incident in Laredo.
Our agency and it's workers are being vilified in comments sections of major news stories (abcnews.com and huffingtonpost.com for example).....
We work hard.
We work long hours.
We have lazy workers (just like every other job on earth).
We have super workers that truly do believe in what they do everyday.
We have many workers trying as hard as they can to make a difference in the lives of Texans.
Obviously, this family had alot going on. I see in comments in other places that we should have gone to her home and "see" how she was living. It does not and will not ever have a bearing on eligibility.
Joe Public needs to make up their minds- either you want people to have to go through a process for the benefits, or you want us to just arbitrarily hand out benefits based on what they "look like". You cannot have it BOTH ways.
To all my fellow workers out there- what you do is important. It's hard. It's time consuming. You miss family time and work long hours. But know at the end of everyday you are ensuring a family has food to eat.
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Sunday, April 17, 2011
Just been extremely busy! So, to get back in the groove - what's been going on out there? Rollout full steam ahead- the "Valley" region rolled out this weekend- I guess that's why TIERS was at a snail's crawl all week last week. Very hard to get work done when the system is moving too slow. When it takes 2 hours to get ONE case done in TIERS, that's a problem And if you had any delinquencies because of this, sucks to be you Mr. Caseworker- it's still your fault.